What makes your products high quality when many companies have same claims of quality products?
To claim quality is one thing, to deliver it another. Our product
quality is maintained in our multi-step quality control procedures.
Our products are made according to preset product spec sheets or tech
packs of each product which contains all the details and criteria about
the product manufacturing from the start till the completion of order –
from the selection and purchase of raw material to the shipment of
consignment. These tech packs are developed, after receiving customer
order along with product specifications, by our quality assurance
department with the coordination of research and development and
production departments. The customer feedback always holds important
place in this process as well as in house developed, tried consistent
quality control procedures. These tech packs are distributed to the
entire setup involved in product manufacturing directly and indirectly
and these are kept as standing instructions and reference guides. This
helps us in achieving desired results and coordinating the operations of
purchasing, production, packing and quality control departments as well
as export and accounts departments.
With this effective control over ‘information preparation,
distribution and implementation’, a consistent and homogeneous quality
product is made and a timely and preplanned order execution takes place,
each and every step is recorded and after the completion of every order
whole process is evaluated in order to check any lapse that could have
occurred or could be occurred in future.
The end result of this effort is topnotch quality of our products, on
time delivery of orders, superb customer services and flourishing
business of our customer’s giving them edge over their competitors.
If you have another question please contact us. We'll provide prompt, accurate answers.
2
We want a product which is not shown on your web site. What do we do?
Just contact us.
We are constantly introducing new styles and developing products to
meet the specific, changing needs of our customers.
3
What is your minimum order quantity?
We usually do
not set any limit for minimum quantity for placing an order for our
running items. However, we suggest you to contact us about minimum order
limit for any new requirements or new product development.
4
What are your terms of delivery?
The terms of delivery are
quoted FOB, CFR or CIF for cargo required to be shipped by sea and FCA,
CPT or CIP for by air mode of shipment (Incoterms 2000 developed by
ICC).
5
What are your terms of payment?
The payment terms are:
For small order valued less than 5,000 USD, half deposit required with the order, balance to be paid on completion of the order.
For order valued more than 10,000 USD, the payment could be made by irrevocable letter of credit (L/C) at site.
For new customers, bank and trade references are required with the order.
6
What is your pricing policy?
Please note the following articles of our pricing policy.
Prices are quoted in Euro US dollar and GBP as per customer
requirement. Prices are likely to remain firm in future. However, all
quoted prices have certain period of validity and therefore subject to
our final confirmation. Any changes in the shipping costs or insurance
rates are on account of the buyer. Better price options are offered for
FCL shipments.
7
Will you comment on the sensitive topic of your price level?
We truly believe that what
you pay us is the price of your satisfaction and what you get is the
base of our long term business relationship with you. Our prices are
very competitive and if someone thinks that saving a US cent is worth
the hassle, we will be unable to be part of that. Our expertise, fine
quality of products and professional customer services will make you to
forget about that cent.
8
What is order lead time or delivery time?
We can provide the best lead
time depending upon the type of the product. The standard lead time for
repetitive products is 30 days and for new products is about 45 days.
In order to give delivery schedule, we would request you to please send
us your enquiry along with the following information: articles that you
are interested in, respective quantity, packaging requirements, mode of
shipment, final destination port and any specific requirements.
9
Do you have any better way to quicken the delivery time?
The production starts after
the approval of samples. For sample approval, we need to get customer’s
logo, if required, specific raw material input and complete product
detail from customer. If design, logo or product material is changed by
the customer, the new samples will take some more time. Therefore, we
emphasis that there should be no misunderstanding and ambiguity for the
samples and on other details of an order. Things get fast and easier by
detailed and quick communication between us and our customer regarding
the product and order. Secondly, our production planning and
coordination department arranges all orders in strict schedule after
arrival of advance T/T deposit or L/C. The earlier the information and
payment reach us, the sooner the delivery time will be.
10
What is your policy regarding product samples and dispatch?
The product samples are
offered free of charge on the condition that they will be returned to us
in same condition within 30 days if they are no longer required but we
have to ask for the freight costs. We would require your FedEx, DHL, UPS
account number to enable us to send you the samples on collect air
freight basis.
11
What are technology capabilities and management facilities available at PEREGRINE ?
We have inducted highly capable computer guided technologies in all
departments of our company. We constantly evaluate our system and
provide latest and modern techniques, machinery and training to our
workers.
We have research and development, quality control labs, raw material
sourcing, designing, product specs and new product development
facilities for our running and new innovative products.
12
Please give information about packing of products?
All available packaging
solutions, quantity, material and printing on cartons are available. We
pack the products according to the needs of our customers. The packaging
is available for air and sea worthy packing materials.
13
Can the logo of company or individual be printed, embossed or embroidered on the products?
All available packaging solutions, quantity, material and printing on
cartons are available. We pack the products according to the needs of
our customers. The packaging is available for air and sea worthy packing
materials. Yes, the logo or name can be printed, embossed or
embroidered depending on the nature of product.
Please note that you must be the lawful owner of that logo, design
and brand name. We would like to see the evidence of your lawful
ownership in this regard.
14
What about child labors and workers exploitation, which seems common in some developing countries?
We consider our work force as our asset and our wings. Like all high
flying objects, we take great care of our wings in all situations.
All our products are free from child labors and from any other form
of exploitation of the employees. We make sure that at all levels of our
operations no employee below the prohibited age limit or under bad
working conditions has to work on our products. We consider our work
force as our asset and our wings. Like all high flying objects, we take
great care of our wings in all situations.
15
Is your production process environmentally friendly?
Yes. We adhere to strict
environment friendly production process and continuously try to improve
our production operations with latest techniques to minimize the impact
on environment.
INQUIRY BASKET 
